Refund & Cancellation Policy

Upon completing a donation transaction ("Transaction"), you are entering into a legally binding arrangement to make a voluntary monetary contribution to support content on blog.neillunavat.com (the "Website").

Donations are Final

Contributions made via the donate button are voluntary and are not payments for goods or services. All donations are non‑refundable and non‑cancellable once processed, except where a refund is required by applicable law or the payment network’s mandatory rules.

Duplicate, Unauthorized or Fraudulent Transactions

If you suspect a duplicate charge, unauthorized use, or fraud, you should promptly contact your bank or card issuer and also notify us with the transaction details so we can coordinate with the payment processor. We may request additional details to review your request.

Chargebacks

Because donations are not purchases, chargebacks are generally not appropriate. If you believe a transaction was unauthorized or made in error, please first contact your payment provider and also reach out to us so we can assist where possible.

How to Request Assistance

If you believe a refund is required by law or payment network rules, please contact us with: (i) your name, (ii) email used for the transaction, (iii) transaction ID and date, and (iv) a clear description of the issue. We will review and coordinate with our payment processor as appropriate.

Contact

For questions about a donation, please contact us via the Website: blog.neillunavat.com.